Take a look at our services

Please Find Below Services.

Smart Assist

Don't own a credit card or only have access to your local debit card? We can assist you with purchases from stores that require a US credit car..

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Fast Custom Clearance

SmartPost takes the hassle of customs clearance out of your hands, so all you do is shop and we’ll take care of the rest in a prompt and effi..

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Low Rates

Our rates are based on two factors the weight and cost of the contents in a package. At present we are not charging on dimensional or volumetric we..

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Deliveries to Office or Home

You can contact us at least four (4) hours in advance to schedule a delivery to any location of your choice. Your deliveries in the corporate are f..

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Tracking

Once we receive your package, you can begin tracking the progress of your package through our system. You will know when your package arrives at an..

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How to pre-alert a package

How to Pre-alert packages

  1. Pre-alerts help with faster updates
  2. Pre-alerts help with faster customs processing
  3. Pre-alerts ensure correct charges are applied.
  4. Pre-alerts help with queries about your packages.

Be smart and start using the pre-alert feature today.

Feel free to Contact us

If you have a question or suggestion please don’t hesitate to contact us. We would love to hear from you.

Feel Free To Contact us

SmartPost Limited is a Jamaican based package forwarding service that provides solutions for online shoppers whether business or individuals. Additionally, persons who have family and friends overseas are also able to utilise our service to receive their packages in Jamaica. SmartPost takes the hassle of customs clearance out of your hands, so all you do is shop and we’ll take care of the rest in a prompt and efficient manner.
With more than 30 years combined in the field of customer service, logistics and customs clearance, our experience is what sets us apart from the other conventional companies in this field. There is no shipment that we cannot handle and once you have made SmartPost your smart choice, our guarantee is that you will receive your package in a timely manner, at the most affordable prices possible.

Frequently Asked Question

Here is another fantastic reason for becoming a SmartPost customer, there is no sign up or annual membership fee.

Presently customs fees are only charged on a package that has contents valuing greater than USD$50.00. We encourage customers to do their research as it relates to customs fees and make comparisons on the feasibility of ordering online versus buying items locally. Please feel free to contact us for further information regarding duty rates.

For rates please contact our office via email, whatsapp or call

At present we have shipments twice per week Monday mornings and Thursday evenings.NB. Packages arriving on Thursday evening’s flight are only accessible to be cleared through Jamaica Customs on a Friday morning.

Packages usually take less than a week to get to Jamaica, once it is received by our personnel at our facility in West Park. To avoid delays ensure the packages are addressed properly.

You can log in to your dashboard to make delivery requests. It’s pretty easy. Ensure that you make the delivery requests before midday on Mondays to Wednesdays to enjoy our free delivery service. To ensure prompt and timely deliveries, we encourage all customers to make delivery requests online. Failure to do so may cause delays. Conditions apply. We encourage all customers to make yourselves available. If a customer has to leave or is unavailable after making delivery requests, we recommend you contact the SmartPost office or the bearer, advising them of any changes in your availability. Also notes can be made online to indicate changes in your delivery preferences. I.E. time, location, authorized delivery person, if the consignee is different from the SmartPost account holder.

Restricted packages

Toy guns, pepper spray, any form of weapons including swords, guns, ammunition, radar detectors, unprocessed meat, live animals, firecrackers, explosives, lighters and matches, camouflage, cash etc.

Supplements, pesticides, sexual enhancers, certain plants and seeds, animal products, honey, gun holsters, bow and arrow etc. Please contact us for information before shipping these items.